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MORE VALUE FOR YOUR SALES NETWORK
The ever-increasing complexity and competitiveness of the market leads to the enhancement and strengthening of sales networks, strengthening the partnership between the company, salespeople and customers by fostering the flow of communication between these areas.
Alveria supports Sales Departments in systematically approaching their "value chain" to highlight critical points and opportunities for improvement, and assists them in defining Sales Performance Factors that can then be evaluated and developed through targeted actions.
Sales Performance Factors: 5 key factors for success in sales
VISION, INNOVATION AND PARTNERSHIP
Alveria offers its customers an integrated method for the development of market grip, based on three lines of tools:
CUSTOMER-CENTRED VISION
we identify criteria for the orientation of structures and people based on critical success factors for homogeneous market segments
INNOVATING THE SALES FORCE
we plan development and coaching paths for your sales force following thorough assessment and certification processes for sales roles
PARTNERSHIP WITH THE CUSTOMER SYSTEM
we support you in defining new business processes geared towards greater internal cooperation to replace the concept of sales with that of partnership with the customer.
YOUR TAILOR-MADE MYSTERY CLIENT SERVICE
Achieve your goals by direct observation at the point of sale anonymously and/or by using Phantom test
Our experts will help you to:
CONSULTANCY, TRAINING, HR DIGITALIZATION AND CORPORATE SOLUTIONS, DISCOVER THE ALVERIA METHOD. GET READY FOR CHANGE.
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MORE VALUE FOR YOUR SALES NETWORK
The ever-increasing complexity and competitiveness of the market leads to the enhancement and strengthening of sales networks, strengthening the partnership between the company, salespeople and customers by fostering the flow of communication between these areas.
Alveria supports sales departments in their systematic approach to their "value chain', to highlight critical points and opportunities for improvement, and assists them in defining Sales Performance Factors that can then be evaluated and developed through targeted actions.
Sales Performance Factors: 5 key factors for success in sales
TECHNICAL SALES SKILLS
TECHNICAL PRODUCT AND MARKET SKILLS
MOTIVATION AND SENSE OF BELONGING
PERSONAL FACTORS
STYLE, VALUES AND CULTURE
VISION, INNOVATION AND PARTNERSHIP
Alveria offers its customers an integrated method for the development of market grip, based on three lines of tools:
CUSTOMER-CENTRED VISION we identify criteria for the orientation of structures and people based on critical success factors for homogeneous market segments
INNOVATING THE SALES FORCEwe plan development and coaching paths for your sales force following thorough assessment and certification processes for sales roles
PARTNERSHIP WITH THE CUSTOMER SYSTEM we support you in defining new business processes geared towards greater internal cooperation to replace the concept of sales with that of partnership with the customer.
YOUR TAILOR-MADE MYSTERY CLIENT SERVICE
Achieve your goals by direct observation at the point of sale anonymously and/or by using Phantom test
Our experts will help you to:
Gather objective indications about strengths and weaknesses of the processes that characterise the quality of the services provided Evaluate the way in which services are provided at their commercial facilities Collect information and evidence on compliance with the policies to be applied in customer relations Evaluate customer satisfaction and perception of the services provided