TECHNIQUES AND METHODOLOGIES FOR AN EFFECTIVE SALES MANAGEMENT PROCESS
Alveria offers training focused on the effective transfer of sales skills through a mix of different methodologies. This approach places the learner at the centre so that the experiences gained in the classroom can be transferred to everyday work.
The aim of the intervention is to enable, through the support of a coach, to improve personal effectiveness in relation to key skills for one's role, so as to operate effectively in relationships with different types of customers.
Through knowledge sharing tools and Sales Skills Improvement (SSIM) models, our trainers teach teams how:
- Develop selling skills to achieve the best customer relationship
- To fully understand how consumers make purchasing decisions
- Follow the sales management process by keeping the team focused on the objectives while building a trusting relationship with the customer
- Define an action plan to improve the technical and relational skills on which the salesperson must focus
- Define a development pathway that identifies priority and determinant needs
- Develop an approach and keys to understanding how to relate to customers, colleagues and all other actors
- Verify capacity development over time and share areas to continue strengthening
CONSULTANCY, TRAINING, HR DIGITALIZATION AND CORPORATE SOLUTIONS, DISCOVER THE ALVERIA METHOD. GET READY FOR CHANGE.
Sales Training
TECHNIQUES AND METHODOLOGIES FOR AN EFFECTIVE SALES MANAGEMENT PROCESS
Alveria offers training focused on the effective transfer of sales skills through a mix of different methodologies. This approach places the learner at the centre so that the experiences gained in the classroom can be transferred to everyday work.
The aim of the intervention is to enable, through the support of a coach, to improve personal effectiveness in relation to key skills for one's role, so as to operate effectively in relationships with different types of customers.
Through knowledge sharing tools and Sales Skills Improvement (SSIM) models, our trainers teach teams how:
- Develop selling skills to achieve the best customer relationship
- To fully understand how consumers make purchasing decisions
- Follow the sales management process by keeping the team focused on the objectives while building a trusting relationship with the customer
- Define an action plan to improve the technical and relational skills on which the salesperson must focus
- Define a development pathway that identifies priority and determinant needs
- Develop an approach and keys to understanding how to relate to customers, colleagues and all other actors
- Verify capacity development over time and share areas to continue strengthening
NEGOTIATION
Strategies and techniques for effective negotiation.
CUSTOMER RELATIONSHIP MANAGEMENT
Tools and strategies to identify and understand customer habits.
MULTICULTURAL SALES
The impact of cultural variables in sales processes.
SHOP MANAGEMENT
The customer experience starting at the point of sale.
SALES TECHNIQUES
How to manage sales and be successful.
MARKET HIGHLIGHTS
The study of the market and its dynamics.