From Data Driven management to AI: what opportunities in HR?

Perspectives, contributions and insights on new HR challengesfrom the use ofartificial intelligence to opportunities for Data Driven Companies. Massimo Genova tells us about this in this interview given ahead of the upcoming Global HR Summit 2024.

INTERVIEW WITH MASSIMO GENOVA - CEO OF ALVERIA

THANK YOU FOR THIS INTERVIEW AND FOR PARTICIPATING IN #GHRSUMMIT24. WHAT DO YOU EXPECT FROM THIS EVENT? WITH WHAT SPIRIT ARE YOU PREPARING TO TAKE PART IN IT?

Joining #GHRSummit24 is a wonderful opportunity for Alveria to meet and discuss the topics of Hr Digital Transformation. Informing and creating value, with conferences and one-to-one meetings, means being able to get to know our stakeholders closely in order to share knowledge with them and forge understandings that lead us to look in the same direction with a view to common growth.

SOCIAL IMPACT IS INCREASINGLY CENTRAL TO HR, BUT WORDS LIKE INCLUSION, SUSTAINABILITY, DIVERSITY POINT TO PATHS FAR MORE COMPLEX THAN ANY SLOGAN OR PROMISE. WHAT DO YOU RECOMMEND FOR COMPANIES THAT ARE SERIOUS ABOUT ADDRESSING THESE ISSUES?

Seriously and effectively addressing the issues of inclusion, sustainability, and diversity requires a long-term commitment, a well-defined strategy, and the collaboration of all corporate stakeholders. The HR Department can play a key role, in coordinating and guiding the process of transformation/evolution of the business system toward these goals, by being able, on the one hand, to influence/guide the introduction of consistent management models by increasing awareness at all levels of the organization on ESG issuesand, on the other hand, by coordinating and activating a whole series of initiatives and tools to support, manage and monitor the process of evolution of the business system.

ARTIFICIAL INTELLIGENCE AND AI: WHAT, HOW, WHEN AND WHY?

The combination of artificial intelligence and human resource management can be considered, to date, a catalyst for business success. Indeed, it is undeniable that the advent of AI has opened up new scenarios for the automation of work activities, contributing significantly to the efficiency of HR Departments' operations and freeing up valuable time for more strategic activities. However, as is always the case when faced with innovations, it is crucial not to incur easy exemplification and to maintain a balance between the automation provided by AI and human sensitivity, especially in matters related to people management. AI is not called upon to replace human skills, but to enhance them, creating a positive impact on society as a whole. To achieve this, companies are called not only to invest in innovation, but also to implement an HR strategy geared toward upskilling and reskilling their employees by making them aware of the benefits and potential risks associated with this transformation.

DATA DRIVEN COMPANIES: WHAT OPPORTUNITIES IN HR?

In a context in which speed and correctness of decisions make all the difference, the availability of tools that allow for constantly updated data and information, easy analysis, and constant insight into the most relevant phenomena, becomes crucial. This is all the more true in the field of people management. HR Data Driven Management models presuppose the availability, on the one hand, of HR systems capable of ensuring the rapid and automatic collection, normalization and historicization of data, and on the other hand, the availability and sharing at all levels of the organization, of interpretative tools and models capable of supporting decision-making processes.

WHY SHOULD A VISITOR TO #GHRSUMMIT24 SIT AT YOUR TABLE? WHAT TOOLS AND/OR STRATEGIES CAN YOU OFFER TO A COMPANY THAT APPROACHES YOU IN THIS AREA?

We have always been involved in HR consulting and HR Digital Transformation processes for national and international companies. With us, clients can discuss both HR management models, services and processes and the technology choices that can meet their needs. In addition, our HCMS is one of the most advanced and flexible HR service and process management solutions on the market, is easy to use, and allows process owners to configure their processes as they see fit and without IT intervention. If you don't believe us, stop by...

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Source: Global Human Resources Summit

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Prospettive, contributi e spunti sulle nuove sfide del mondo HR: dall’uso dell’intelligenza artificiale alle opportunità per le Data Driven Companies. Ce ne parla Massimo Genova in questa intervista rilasciata in vista del prossimo Global HR Summit 2024.

Intervista a Massimo Genova – CEO di Alveria

THANK YOU FOR THIS INTERVIEW AND FOR PARTICIPATING IN #GHRSUMMIT24. WHAT DO YOU EXPECT FROM THIS EVENT? WITH WHAT SPIRIT ARE YOU PREPARING TO TAKE PART IN IT?

Joining #GHRSummit24 is a wonderful opportunity for Alveria to meet and discuss the topics of Hr Digital Transformation. Informare e creare valore, con conferenze e incontri one to one, significa poter conoscere da vicino i nostri interlocutori per condividere con loro conoscenze e stringere intese che ci portino a guardare nella stessa direzione in un’ottica di comune crescita.

L’Impatto Sociale è sempre più centrale nelle HR, ma parole come inclusione, sostenibilità, diversità indicano percorsi molto più complessi di qualsiasi slogan o promessa. Cosa consigliate alle aziende che vogliono seriamente affrontare questi temi?

Affrontare in modo serio ed efficace i temi dell’inclusione, della sostenibilità e della diversità richiede un impegno a lungo termine, una strategia ben definita e la collaborazione di tutti gli stakeholders aziendali. La Direzione HR può svolgere un ruolo chiave, nel coordinare e guidare il processo di trasformazione/evoluzione del sistema aziendale verso questi obiettivi, potendo, da un lato, influenzare/guidare l’introduzione di modelli gestionali coerenti aumentando la sensibilità a tutti i livelli dell’organizzazione sui temi ESG, dall’altro, coordinando ed attivando tutta una serie di iniziative e strumenti per supportare, gestire e monitorare il processo di evoluzione del sistema azienda.

ARTIFICIAL INTELLIGENCE AND AI: WHAT, HOW, WHEN AND WHY?

The combination of artificial intelligence and human resource management può essere considerato, ad oggi, un catalizzatore per il successo aziendale. È innegabile, infatti, che l’avvento dell’AI abbia aperto nuovi scenari di automatizzazione delle attività lavorative, contribuendo in modo significativo all’efficientamento delle operatività delle Direzioni HR e liberando tempo prezioso per attività più strategiche. Tuttavia, come sempre accade dinanzi alle innovazioni, è fondamentale non incorrere in facili esemplificazioni e mantenere un equilibrio tra l’automazione fornita dall’AI e sensibilità umana, specialmente in questioni legate alla gestione delle persone. L’AI non è chiamata a sostituire le competenze umane, bensì a potenziarle, creando un impatto positivo sull’intera società. Per ottenere questo risultato, le aziende sono chiamate non solo ad investire in innovazione, ma anche a implementare una strategia HR orientata all’upskilling e al reskilling dei propri collaboratori rendendoli consapevoli dei benefici e dei potenziali rischi legati a questa trasformazione.

DATA DRIVEN COMPANIES: WHAT OPPORTUNITIES IN HR?

In un contesto in cui velocità e correttezza delle decisioni fanno la differenza, la disponibilità di strumenti che consentono di avere dati ed informazioni costantemente aggiornati, di eseguire analisi in modo semplice, di ottenere costantemente insight sui fenomeni più rilevanti, diventa fondamentale. Ciò vale a maggior ragione nel campo della gestione delle persone. I modelli di HR Data Driven Management presuppongono la disponibilità, da un lato, di of HR systems capable of ensuring the rapid and automatic collection, normalization and historicization of data, and on the other hand, the availability and sharing at all levels of the organization, of interpretative tools and models capable of supporting decision-making processes.

WHY SHOULD A VISITOR TO #GHRSUMMIT24 SIT AT YOUR TABLE? WHAT TOOLS AND/OR STRATEGIES CAN YOU OFFER TO A COMPANY THAT APPROACHES YOU IN THIS AREA?

Da sempre ci occupiamo di consulenza Hr e di processi di HR Digital Transformation per aziende nazionali e internazionali. Con noi il cliente può confrontarsi sia sui modelli gestionali, i servizi e i processi HR, sia sulle scelte tecnologiche in grado di soddisfare le sue esigenze. Inoltre, il nostro HCMS is one of the most advanced and flexible HR service and process management solutions on the market, is easy to use, and allows process owners to configure their processes as they see fit and without IT intervention. If you don't believe us, stop by...

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Source: GHR Summit

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